In Malaysia, feeling overwhelmed with security threats? To have peace of mind, you should understand the roles and duties of security guards! Here’s a guide to tell you what they can and cannot do.
Security Guard Duties and Responsibilities
Security personnel duties and roles are prescribed by law. They are essential for providing a safe and secure atmosphere for people, properties, and businesses. These six obligations must be followed by security guards:
| Check video surveillance systems |
|---|
| Walk around assigned areas |
| Implement rules and regulations |
| Restrict access to premises |
| Execute safety inspections & apply emergency response tactics |
| Produce written reports and keep accurate records |
It’s essential to remember that security guards cannot interact with criminals or utilize excessive force to address threats. Rather, they must contact local law enforcement promptly. Additionally, they have no authority to detain anyone nor bear firearms unless they’re legally authorized under Malaysian laws. By knowing their boundaries, security guards can guarantee a stable environment for all.
Security guards can do many things, but making your bed and doing your laundry isn’t one of them.
What Security Guards Can Do
In Malaysia, security guards are given permission to oversee and ensure the protection of private or public spaces. Inspections, regulations, and detainment of suspects are all within their remit. They may view CCTV footage and monitor alarm systems too.
However, they cannot conduct investigations or use physical force, except when it is essential for self-defense or to protect another person. Moreover, they can only arrest individuals or carry firearms if they have appropriate licenses from the government.
It appears that the only thing security guards in Malaysia are not allowed to do is be superheroes!
What Security Guards Can’t Do
Security guards in Malaysia have strict limitations! They can’t carry firearms or make arrests, unless the police say so. However, they can safeguard property, maintain order, and inspect within their scope. Plus, they need to report suspicious activities and accidents, and protect any confidential info.
To do their job right, security guards must have proper training and be ethical. Oh, and one more thing – being a security guard means taking legal liability. But, hey, the uniform gives you a sense of authority!
Legal Considerations and Liability
Security guards in Malaysia have limitations to their jurisdiction and authority. Employers must know these rules to avoid legal consequences. The below table explains what they can and cannot do:
| Actions | Permissible | Non-Permissible |
|---|---|---|
| Arresting individuals | Witnessed committing an offense | Without witnessing |
| Using force | Reasonable & necessary | Excessive |
| Carrying weapons | With licensing and approval | Without licensing |
| Conducting body searches* | With written consent & legal justification | Without cause |
*Note: Male/female guards cannot search opposite gender.
Actions must be within the law to prevent harm or damage. Employers must provide training, supervision, and comply with laws. They must also consider discrimination and privacy laws when hiring security personnel to avoid potential lawsuits. Understanding restrictions helps protect employees and the company from legal issues. Security guards have their own code of conduct to follow.
Professional Conduct and Ethics
Security personnel must be ethical in their roles. They must keep secrets, not do anything that conflicts with their jobs, and stay within the law. It’s vital to have integrity, impartiality, and professionalism. Communication skills and cultural sensitivity are essential. Abusive language or violence is strictly forbidden. Good relationships with clients are needed.
Confidential info must not be shared or used for personal gain. Security personnel must follow Malaysian law. They must know the limits of their activities and only use reasonable force if needed. Illegal activity must be reported immediately to the relevant authorities.
Conclusion: Communication is key for security guards, unless a bank robbery is underway.
Communication and Conflict Resolution
Maintaining order and safety demands effective communication and conflict resolution skills for security guards in Malaysia. Along with protocol knowledge, guards need to be able to defuse potential conflicts with clear and concise language.
When tensions are high, security guards use training to communicate calmly. They use active listening to understand both sides and remain impartial. Verbal de-escalation techniques like open-ended questions, active listening, and summarizing what they heard, can help resolve conflicts. Non-verbal communication might also play a role.
Whatever the method, security guards aim to find the best resolution while keeping everyone safe. By combining strong communication and conflict-resolution training, security officers can prevent incidents from getting worse. Reporting incidents is necessary – without proper documentation, security guards in Malaysia may pay the price.
Reporting and Documentation
In Malaysia, security guards must follow particular guidelines for reporting and record-keeping. Here are the key details about the process they must know:
| Reporting and Documentation | Details |
|---|---|
| Reporting incidents | Security guards need to report any incident or disturbance witnessed while on duty. |
| Filing reports | Incidents must be documented in a written report to refer back to at a later time. |
| Completing forms accurately | Security personnel must fill out all relevant forms correctly and submit them to the proper authorities in a timely manner. |
Keeping precise records is a must for security guards. Not only do these documents provide proof in case of an event, they also guarantee accountability and professionalism among security personnel. Adhering to regulations for reporting and documentation allows security guards to carry out their duties with trust and assurance.
Keep in mind, for security guards in Malaysia, they can’t do it all, but they can make sure someone’s watching.
Conclusion
Examining Malaysia’s security guards’ roles and responsibilities reveals their duties are limited. They can help to detain potential offenders till the police arrive, but must not use force. Also, they must not search or enter private properties without permission.
Moreover, they must adhere to strict rules when using firearms and must obtain permits and licenses first. They must remain professional at all times, as misconduct can lead to legal repercussions.
Frequently Asked Questions
1. What are the duties of security guards in Malaysia?
Security guards in Malaysia are responsible for safeguarding individuals and property. They are trained to deter criminal activities, monitor surveillance equipment, and provide assistance during emergencies.
2. Can security guards carry weapons in Malaysia?
No, security guards in Malaysia are not allowed to carry firearms or any other deadly weapons. They can only carry batons, handcuffs, and other non-lethal equipment.
3. Can security guards make arrests in Malaysia?
Yes, security guards can make citizen arrests in Malaysia, but only if they witness a criminal offense in progress. They are also required to hand over the perpetrator to the police as soon as possible.
4. What are the qualifications required to become a security guard in Malaysia?
In Malaysia, a security guard must be at least 18 years old, physically fit, and possess a minimum of a secondary school certificate. They must also undergo a training program to obtain a license to work as security guards.
5. Can security guards enter private property without permission in Malaysia?
No, security guards are not allowed to enter private property without permission in Malaysia. They can only enter a private property if they have a warrant or if it’s an emergency situation such as a fire or medical emergency.
6. Can security guards demand identification from individuals in Malaysia?
Yes, security guards can demand identification from individuals in Malaysia if it’s necessary for their duties such as verifying the identity of visitors, employees, or customers. However, they cannot detain or arrest anyone based solely on failure to provide identification.
